Chat Bot Development & Integration

Course Description

Automate customer service and sales processes by mastering the development and deployment of intelligent chatbots. This practical course covers the logic, architecture, and integration required to build bots for various platforms, including websites, **WhatsApp, Facebook, and Instagram**. You will learn to use bot development frameworks and link them to databases and APIs.

Curriculum

• Bot Architecture: Conversation flow design, intent recognition, and response management.
• Development Frameworks: Building logic using popular bot frameworks (e.g., Dialogflow, Rasa).
• Integration: Connecting bots to popular channels (WhatsApp API, Facebook Messenger, Websites).
• Database Integration: Storing and retrieving user data.
• API Interaction: Connecting bots to external services for information retrieval.
• Testing and Deployment: Debugging and launching the bot to a live environment.

Career outcomes & prerequisites (The Why & Who)

• Developers with knowledge of **JavaScript/Node.js or Python**.
• Marketers and business process owners looking to automate customer interactions.
• Anyone focused on conversational AI and customer support automation.

Key outcomes & value

• Deployment Readiness: Ability to launch and manage a fully functional chatbot on multiple platforms.
• API Integration Skills: Connecting bots to external business data and services.
• Conversational Design: Mastering the art of writing natural and effective chat flows.
• Duration: 1 Month
• Tuition: 300,000 UgX